What does an invoice consist of?

The invoices consist of the rent charge for the current month and Internet and utility services for the previous month. So, for instance, on the month following moving, the above-mentioned invoices of the housing contract terminated will be added to the invoice of the effective contract. Upon leaving the Student Village, such invoices will be added to the final settlement. Also any withholdings (contactless card, cleaning fee, etc.) applicable. All additional invoices will be deducted from the deposit, and the remaining amount of the deposit will be repaid to the current account of the tenant. The final settlement and the repayment of the money will take place within 10 days from the expiry of the contract.

About the payment of invoices

Different types of invoices (for the deposit, Internet and housing invoices) under each contract have different reference numbers but reference numbers on invoices of the same type under each contract will remain the same. Reference numbers will only change in connection with signing a new housing contract after moving. If someone else pays your invoices, please inform the payer of the new reference number after your moving.

If you pay invoices through the bank, it is necessary to use the reference numbers indicated on the invoices. Otherwise the amount paid will not reach the right contract or will be repaid to the bank account of the payer.

Direct debit at the bank/payment in cash

If you do not like to have to remember the payment dates of invoices, it is more rational to pay invoices by direct debit. In order to sign the respective contract, take the invoices (housing invoice, Internet invoice) which you wish to be paid by direct debit with you to the bank in addition to your identity document. If someone else pays your invoices, the direct debit contract has to be signed by the payer of the invoices at the bank. 2 months after the termination of the housing contract also the direct debit contract has to be terminated, and if you move you will have to sign a new contract at the bank with a new reference number.

Invoices can also be paid in cash at the office of the Student Village on Mo–Th 9–16, Fr 9–15.

Payments in cash arrive in e-kyla at the moment of payment but when making a payment through a bank to an account in the same bank the payment information will arrive in e-kyla on the morning of the following working day.

I paid the amount indicated in the invoice but e-kyla shows a debt?

The due date of payment of invoices has been indicated separately on each invoice. The due date of payment of monthly invoices is the 20th date. If an invoice is paid after the due date, also an invoice for the fine for delay will be added, bearing the date of reception of the payment on the current account of the Student Village. The invoice for the fine for delay will be covered from the same payment, the rent will remain due for the same amount and the calculation of the fine for delay will continue on the basis of the same amount.

I paid the invoice but e-kyla shows that the invoice has not been paid...?

The status of invoices will be "payable" on the invoice management page until the due date of payment. After the due date the status of an invoice which is unpaid or partly unpaid will be "unpaid" (even if only 0.01 EUR remained due) and the debt column shows the unpaid amount in red. If an invoice is partly paid before the due date, the status will be "payable" until the due date without a reference in the debt column of the invoice register.

About the rent charge on the invoices

The amount of the rent charge of the room is indicated in the housing contract. If a tenant wishes to live alone in the room, the rent invoice he or she receives will consist of the rent charge of the room and the utility services for the whole room. If the tenant lives alone in the room without having requested it, a 50% discount shall be applied to the rent charge in the course of two months. If no roommate is found and the tenant does not wish to continue using the room alone, he or she will have to inform the Housing Department of his or her request to move.

About utility services on the invoices

The amount of utility services will be different every month depending on the use of the service in the hall. The cost of 1 m2 of thermal energy and electricity will be calculated on the basis of the total consumption of the hall. The utility costs of each room will be divided between the effective housing contracts of the room. If there is only one effective housing contract in the room, its tenant will pay the total utility costs of the whole room. The cost of water consumed is divided between the tenants of the hall.

About balance entries on the invoices

A balance entry is the transfer of the balance (debt or advance payment) of a terminated contract to the effective contract. An entry of an advance payment reduces the current invoice by the amount of the balance entry. An entry of a debt increases the current invoice by the amount of the balance entry and the debt will be included in the invoice of the effective contract.

About invoices for the Internet connection

The Internet service is provided by Haberst Infra AS in residence halls. The Student Village issues invoices for the Internet service of the previous month on the basis of lists received next month from the service provider. In the case of problems related to the use of the service, the invoice can only be adjusted on the basis of information received from the service provider. If the problem has been sent to the Student Village by mistake, it will be forwarded to the service provider for solution. The service provider adopts a decision on discontinuation of the connection due to an amount due from the service user.