In order to enjoy your stay at our residential halls throughout your studies, please read carefully the General Terms and Conditions of the Residential Agreement:
General Terms and Conditions of the Residential Agreement (valid from 01.07.2019).
Keys and proximity cards are issued at Raatuse 22 reception 24/7.
If you encounter any maintenance problems, you need to inform us via the electronic system of e-kyla. Once you have described your problem there, our repairmen will be notified. They will reply to your notification after they’ve worked on your problem and then you can give feedback about the solution. If the problem requires the repairmen to come over to your room/flat, please make sure they have easy and clean access to the problematic area (e.g. in case of a clogged sink, remove all dishes from the sink and clean it up). If the repairmen cannot access the area, they will not proceed with the repairs.
There is free WiFi in all of our residential halls called eduroam which is provided by the IT department of the University of Tartu. In case you have any problems with WiFi, please contact the IT helpdesk by calling (+372) 737 5500 or writing to .